Privacy Policy

This policy explains how Roofers North East, delivered by Evenii, handles the personal information you share with us when you make a roofing enquiry. For the purpose of UK data protection law, the data controller is Evenii, Inkerman, Tow Law, Bishop Auckland, DL13 4HG.

Information we collect

We only collect what we need to respond to you and carry out roofing work:

• Information you give us when you contact us — your name, phone number, email address, the building or site address, and the details and any photographs of the roof you describe.
• Basic technical information created automatically when any website is visited, such as your IP address and browser type, recorded by our hosting platform for security and reliability.

How we use it

• To respond to your enquiry and arrange a survey, repair or other roofing work.
• To carry out and record the work, including written notes and photographs.
• To keep records for accounting, insurance and our legal obligations.

Our lawful basis

We rely on our legitimate interests in responding to enquiries and running the business, and — where you ask us to carry out work — on taking steps to enter into and perform a contract with you.

Who we share it with

Your information is handled by Evenii, which delivers Roofers North East, and by the service providers that host this website and support our work. We do not sell your information, and we only share it with others where the law requires it.

Cookies and analytics

This website is built to be lightweight and does not set non-essential or tracking cookies. If we introduce analytics in future, we will ask for your consent first. See our cookies policy for more.

How long we keep it

We keep your information only for as long as we need it to deal with your enquiry and any work, and to meet our legal, accounting and insurance requirements, after which it is securely deleted.

Your rights

Under UK data protection law you have the right to ask for a copy of your information, to have it corrected or deleted, and to object to or restrict how we use it. To exercise any of these rights, email admin@evenii.com. You also have the right to complain to the Information Commissioner's Office (ico.org.uk).

Contact

For any question about this policy or your information, call 01388 335 061 or email admin@evenii.com.